
Thomas Guillot
I used to love this app. same phone for 2 years now. then it wants it's latest update and now just doesn't work. it will let you view items, but will never add to cart nor move to any other screen than the bouncing fries. I have reinstalled it, closed and opened it, force stopped, cleared cache and nothing fixes it. I used it more to save some money as in store prices are getting out of hand, so I guess I'll just go back to competition or just eating when I get home.
6 people found this review helpful
McDonalds USA, LLC
March 2, 2026
Oh no, that sounds like such a headache— the app’s acting up, Thomas. Please share a few more details with us here: https://www.mcdonalds.com/us/en-us/feedback.html

Isabella Umberger
app is incredibly glitchy. it crashes constantly. I can't actually submit an order. I try to add something to cart, and the cart disappears. when the cart finally came back, it showed i had 16 items from all my failed attempts. when I removed 15 of the 16 items and submitted my order, I kept getting errors. mostly it kept saying "that didnt work. looks like an order is already in progress." another time, it said that all the different pick up options closed "counter service closed at 9:30".
2,630 people found this review helpful
McDonalds USA, LLC
October 28, 2025
Glitches aren't what we're going for. Try uninstalling and reinstalling and if that doesn't help, share your app email and any other supporting details here and we'll get back to you: https://www.mcdonalds.com/us/en-us/feedback.html

Allison Bridgeford
Recently, I have had so many bugs. first, it crashed and it said I used points when I didn't and I was not able to get them back. Then I tried to order and my shopping cart would not pop-up so I couldn't hit confirm order and place it. this was after trying to contact customer support, (which was no help) and uninstalling and reinstalling. Also on top of that, there's been a multipe times where I ordered something from the monopoly menu which said it would come with a code only for it not to.
1,999 people found this review helpful
McDonalds USA, LLC
October 14, 2025
We're here to help get to the bottom of this. Please share a few more details with us here: https://www.mcdonalds.com/us/en-us/feedback.html