
John Petlicka
Terrible! User interface is hard to understand. Three or four steps when one is enough. No logical direction when checking out. Keeps asking for a delivery option when all I want to do is order and pick up in store. At checkout, well you can't. Input CC info with no option to confirm. Tried to use PayPal and my basket was deleted in the app. Ridiculous!
63 people found this review helpful

Faria Dean
Brilliant app. The layout is simple and straightforward. The app is easy to navigate and you can save items in separate folders per room that way you can easily find and place items in your basket at any given moment. Below each item the availability to 'delivery to your address' is automatically shown as is the availabilty of item at your chosen store, so saves a trip if the item is unavailable. Highly recommend.
8 people found this review helpful
Inter IKEA Systems B.V
February 28, 2026

Andrey M.
How do you say "Oops it isn't working" in Swedish? The store checkout says " oops, something went wrong" when you try to do a self checkout at the store. that's after you spent time scanning everything and entering coupon codes. Support bot is absolute trash as well - doesn't answer your questions. This app cost me 20 mins of my time and about $20. Dear IKEA, the most surefire way to lose a customer is to promise discounts, then waste their time and not give the discounts. Trash of an app.
4 people found this review helpful