
Elizabeth Thibeaux
Good app. Let's you search for products in specific stores and place orders for pick-up. I really would like the opportunity to review individual products. I have to shop for gluten free foods and have made some very unfortunate choices (the taste/texture was disgusting) in the past. I think an option to review a product would benefit both HEB and their customers.
1 person found this review helpful
Hi,
We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!

Jewel Bushland
Major glitches! the app doesn't let you delete checked items. stupid, since there are stables I buy all the time, I start with the same base list every trip. It also limits how you arrange the list. just let me arrange it in numeric and reverse numeric order, please. the app 's idea of "most logical" is not good! the most logical way to go depends on WHICH ENTRANCE YOU USE!
Thank you for leaving a review. We appreciate hearing from our customers about what we could do better. We will be sure to share your feedback with our Partners.

S X
It's not Instacart. The app allows you to see what should be in-stock, which is slightly better than instacart, but their shoppers are the 1-star shoppers that got booted from every other platform. Nonsensical substitutions, rotting produce, and it's rare to get a shopper to respond when I try to decline the substitutions. Reviewing each order is very hard and reporting order issues is even harder. I'd like to support HEB, as the company does great things, but this app just isn't it.
1 person found this review helpful
Thank you for leaving a review. We appreciate hearing from our customers about what we could do better. We will be sure to share your feedback with our Partners.