AT&T Device Help
4.2star
34.5K reviews
50M+
Downloads
Everyone
info
About this app
• Learn, Optimize and Diagnose your smartphone with the Device Help app from AT&T
• Master your device with step-by-step guides and expert tips
• Be alerted to needed updates that can improve device performance
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting
• AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through the steps physically on your device to help resolve common issues
• Master your device with step-by-step guides and expert tips
• Be alerted to needed updates that can improve device performance
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting
• AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through the steps physically on your device to help resolve common issues
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
4.2
34K reviews
Jane Walth
- Flag inappropriate
February 25, 2026
I have garbage service since you started putting that AI stuff on the phone. I can not count on receiving or sending any calls or messages daily because I literally had 0 bars and no service for 2 days. if it keeps up, I'll be going to some other carrier.
4 people found this review helpful
Kitty Morris
- Flag inappropriate
February 28, 2026
first time to use the app. Needs to be more help with going to the settings. example: the word internet is not under permission, so I did not know what to set.
3 people found this review helpful
Robert in TX
- Flag inappropriate
February 24, 2026
can't get active armor to be recognized by the phone. AA says it's installed, the phone says it isn't. I've already been to the ATT store and had a person try to fix it.
4 people found this review helpful
What’s new
- Smart Search enhancements and improvements to search accuracy.
- Redesigned 'no connectivity' screen.
Bug fixes include:
- Removed the behavior where the volume bar was being displayed during
camera test (iOS).
- Health Score values bug corrected.
- iOS RAM usage test parameter change.
- Fix to back button not working while in Guide Me feature.
- Fixed “Voice Over” for app version area.
- Landscape screen issue with Emblem device.
- Display Tests behavior and results.
- Redesigned 'no connectivity' screen.
Bug fixes include:
- Removed the behavior where the volume bar was being displayed during
camera test (iOS).
- Health Score values bug corrected.
- iOS RAM usage test parameter change.
- Fix to back button not working while in Guide Me feature.
- Fixed “Voice Over” for app version area.
- Landscape screen issue with Emblem device.
- Display Tests behavior and results.
App support
About the developer
AT&T Services, Inc.
208 S Akard St
Dallas, TX 75202-4206
United States
+1 469-616-4844
