
Azat Ibrahim
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Why can't you take a screenshot? Are my tickets classified information or what? UPD: the cell coverage along the route is awful, no matter what carrier you are on, and the app is closing now and then. When an inspector check my ticket, I need open it again and download the ticket, which is impossible if there is no network as you understand. I would overcome it if I were able to take a screenshot, but you commuter ticket policy is overly stringent.
1 person found this review helpful
The application implements ticket caching. After opening the ticket once with internet access, the barcode will be stored in the phone’s memory and will be available for presentation on the train.

Igor Tkachenko
It's impossible to purchase a ticket without enabling the phone's data transfer feature (mobile phone model, operating system version, unique device identifiers, network connection data) to a third-party service. What's the point of this app if you can't buy a ticket in it?
ОАО "РЖД"
February 24, 2026
The application utilizes Kaspersky Fraud Protection, which is necessary to combat fraudsters and ticket scalpers who could hinder legitimate passengers' ability to purchase the train ticket they need. The service uses only technical information about the device; no personal data or travel information is transmitted.

Fulva Amanita
Disgusting App's translation to the English, and mostly no translation to the Chinese. Numerous service names in boxes are not translated. The biggest problem that it's impossible to buy a junior ticket otherwise than to switch to the Russian. Absolutely unclear what does it mean the fare Full, Single or Regular Non-refundable unless you switch to the Russian. Such a poor translation of the most important transportation service sets negative feedback. Hire professionals to do the work.
6 people found this review helpful
The functionality of the mobile application is constantly being improved thanks to the comments and suggestions of our users. We will forward your comment to the responsible department so that it will be taken into account when developing new versions of the application.