
Michael B
This app barely works. I can't get the scanner to actually scan a QR code. When I scan that code with Google Lens instead and click on the link, the app opens up and then gives me an error when I try to submit the information. Not much use for a digital ID app that refuses to do the one thing I need it to do.
911 people found this review helpful
Hi Michael, We’re sorry to hear about the issues you’re experiencing with the app. Our support team would be happy to help resolve this for you. Please reach out to us at
[email protected] with more details about the problem, and we’ll do our best to assist. Thank you for your patience! ^MS

Jose Gimenez
If the photo on your current driver's license is a few years old, the automatic system won't recognize it, causing a big problem. In my case, I lost access to my work app if I did the verification through the Yoti website. Now, if you register on the app and use the same license, the verification is manual and they accept it. One might think that you only access your account when you need to verify your ID and don't need to take a photo, but that's not the case. Even if you've already verified
22 people found this review helpful
Hi, thanks for leaving a review. If you haven't already, could we ask you to reach out ot our support team? You can do so via the app in the More section, where you can also use out AI chatbot to get support. Take care! ^MS

Byron Gainger
This App is absolute rubbish. Unfortunately it is the only means of establishing my age even though I am 68. It does not scan your ID, it continually loops back to the loging asking to scan the ID, then dumps out and you start again, going nowhere. Absolute GARBAGE> Dont waste your time.
3 people found this review helpful