
Adam Demmons
Tried paying a bill. Wouldn't let me pay. Tried to pay again and the app will not take my monthly payment. Now they want the full amount. The only payment option was payment in full. Got harassed with multiple phone calls from many different states everyday for months. All said payment in full only. They wouldn't talk about their app failing and not taking payment.
80 people found this review helpful

A Google user
trying to make a payment with the app then it says payment error. It didn't go through. i tried two more times, results were the same. Thinking since its telling me that my payment wasn't going through, that they weren't going through. I tried for one last time then it says it went through. Monday i check my bank account and I'm hundreds of dollars over drafted from taking multipe payments. their system and app , or whatever the problem, needs to be resolved. should be a way of immediate refund
97 people found this review helpful

George Gonzalez
The app is not good but is not bad either. Here's why: 1. Do not use auto pay, use schedule payments instead. You can schedule your payment a month, weeks or days before your due date. I've been doing this for 4 months and it works like a champ 🏆. 2. Be smart and save money 💰 on interest putting some dollars on top of your monthly payment. Go to account > Pay > tap on the total amount due and select the different payment amount option. 3. App will take weeks to show your updated balance.
9 people found this review helpful