
Yt Channel
"I'm having trouble creating my account on your app. I've filled out all the details and everything seems fine until I reach the gender selection page. Even though my VPN is turned off, I'm getting a message to turn it off. I've tried multiple times but it's not working. Please help me resolve this issue so I can complete my account setup. Thanks!
4 people found this review helpful
Gemgala Team
March 17, 2026
Dear friend, we are really sad to see your rating for our app. Could you please share detailed information at Gemgala's "FAQ-Feedback"? We will try our best to provide you the best experience. Hope you can come back to rate us higher!

Abdul Hanan
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Overall, the game is running well and we appreciate the effort you put into it. However, removing the Luck Wheel was not a good decision. It was one of the most engaging and exciting features in the game, and many players really enjoyed it.We strongly request that you bring the Luck Wheel back as soon as possible. If bringing it back is not possible, then please introduce another high-quality and rewarding game to replace it.
9 people found this review helpful
Gemgala Team
March 3, 2026
Dear user, thanks for your feedback! We will keep optimizing our system and hope can give you a better experience in the future.

Queen Lawson
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⚠️warning I feel it’s important to share my experience with Gemgala so others can avoid the frustration I’ve gone through. Last year, I made a payment for gems, and the payment was successful — I was properly debited, and my account was credited immediately. Everything seemed fine at the time, and I had no reason to doubt the system.However, months later, I started receiving requests from Gemgala to reverse the payment, with the claim that they never received the money .which is completely false
1 person found this review helpful