Hertz 24/7 Mobility

Name: Hertz 24/7 Mobility
Availability: InStock
Rating: 3.049999952316284 (5160 reviews)
Author: The Hertz Corporation

The Hertz Corporation

3.0

5.16K reviews

100K+

Downloads

Everyone

About this app

Flexible van and car rental by the hour or by the day.

About Hertz 24/7 Mobility

Do you need to transport large items that won’t fit in the car, or simply need a vehicle for a while? Look no further with Hertz 24/7 Mobility. Our cars and vans are ready and waiting for you – available to hire from convenient locations in your neighbourhood.

With our Hertz 24/7 Mobility App you can book a car or van anytime while on the go. A few minutes before your rental starts, you can unlock the vehicle via Bluetooth. Just book, unlock and drive.

Wherever you are, a Hertz 24/7 Mobility vehicle is not too far away, so you can pick up at any hour, any day, any location. Need to make a last-minute change to your reservation or update your account information? Hertz 24/7 Mobility is at your fingertips. Save time booking a vehicle by adding your favourite locations to your profile.

Updated on

Mar 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Device or other IDs

This app may collect these data types

Location and Personal info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.0

5.15K reviews

Kristof

November 27, 2024

Good in theory but my biggest complaint is everything is automated if you have an issue. I would increase my rating if there was phone number to call to reach an actual person. I was also recently recharged for two rentals from the beginning of the year that had already been paid and closed. Not sure if that was due to their app transition. Additionally, it would be beneficial to have billing in 1/4 or at least 1/2 hour increments vs only hour increments.

14 people found this review helpful

The Hertz Corporation

November 28, 2024

Thank you for the feedback, we'll take that into consideration. Phone and email contacts are in the app under the Support section and we operate 7 days/week between business hours of 7.00-22.00. Please email us your billing query and we'll rectify if there has been a double payment capture.

Sophie Sherwood

March 15, 2026

Because I'm between two properties I had my new address on my driver's license and hadn't noticed that my billing address was at my current address. Instead of giving me an error message telling me that the addresses didn't match, the app rejected my application blocking me from booking anything in the future and canceled the booking I had already made. when I contacted the customer service (only available by online chat) I was told to write to them, which takes too long as I need to move house!

1 person found this review helpful

S Syed

March 10, 2026

Flawed app payment system. If you have 2 cards on the account and one of them is the default then it will always take payment from the default card even if you select the second card for your booking. This is not written anywhere in the terms. When I requested a refund to the default card the customer service team refused.

1 person found this review helpful