2.7
9 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Commission and service Generac energy systems fast. One app for guided installs, system tests, diagnostics, and instant registration across compatible platforms.

In the app, installers will find:

Guided Commissioning Workflow: Step-by-step commissioning ensures smooth onboarding and streamlined commissioning across all compatible systems.

Smart Firmware Updates: Apply fast firmware updates directly from Field Pro and reduce total installation time.

Full System Testing: Verify system health and performance with a full suite of validation tools.

Product Diagnostics: Troubleshoot with confidence, with full system performance and health information.

Automatic Registration: Finalize installation with a few taps—registering and activating products seamlessly from your device.

Supports Generac PWRcell 2 commissioning and service
Updated on
Feb 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit

Ratings and reviews

2.7
8 reviews
Matt Matt
February 3, 2026
terrible. can't prepare a generator for future use it always says the serial number is invalid. I go to start up a generator I can't connect.. end up on phone with tech support over and hour oh delete the app and re install.. ruining installing generators. adds too much time to the job trying to troubleshoot an app while we had a perfectly fine system of using a screen on the generators before.
2 people found this review helpful
Did you find this helpful?
Generac Power Systems, Inc
March 3, 2026
We’re sorry for the frustration this caused. We’re aware of this issue and are working to fix it. If you need to setup a generator for offline access in the meantime, please contact Tech Service at phone number 1-800-883-7535, Option 2 OR [email protected] with the Generator Serial Number and Connectivity Accessory Serial Number.
Jake Kraft
January 28, 2026
We install residential air cooled units. half the time when trying to activate the unit, the app glitches and says you need a token. generac tech support says "oh yeah, thats a known issue. Just uninstall and reinstall the app." no Generac, how about you fix the problem! keep making my job harder and ill start selling kohler units.
2 people found this review helpful
Did you find this helpful?
Generac Power Systems, Inc
March 3, 2026
We’re sorry for the frustration this caused. This issue has been fixed in the latest version of the app (1.9.0). If you are still experiencing issues on the latest version, please contact Tech Service at phone number 1-800-883-7535, Option 2 OR [email protected] with the Generator Serial Number and Connectivity Accessory Serial Number.
felix cannon
December 30, 2025
I install generacs for a living and this has to be the worst version of any app they've made. You used to be able to activate it from the generator itself but now you have to use an app the either won't connect to the unit, or freezes mid activation.
3 people found this review helpful
Did you find this helpful?
Generac Power Systems, Inc
March 3, 2026
We’re sorry for the frustration this caused. These issues have been fixed in the latest version of the app (1.9.0). If you are still experiencing issues on the latest version, please contact Tech Service at phone number 1-800-883-7535, Option 2 OR [email protected] with the Generator Serial Number and Connectivity Accessory Serial Number.

What’s new

Improvements for Solar and Battery Products:
- Various bug fixes and improvements.