4.6
216K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Healow App is a convenient mobile tool that helps patients access health information and communicate with their providers to stay engaged, motivated, and make healthy choices. With the healow app, patients can easily:

Message the care team – Contact care team through quick, secure direct messages.
View test results – Access labs and other test results as soon as they become available.
Self-schedule appointments – Book appointments with the care team and view upcoming visits beyond regular office hours.
Check in before the visit – Easily check in for appointments and save time by completing any necessary documentation before arrival.
Attend virtual visits –Initiate and attend telehealth visits with members of the care team.
View medications, set medication reminders, and request for refills without calling the doctor.
View medical history including allergies, immunizations, vitals, visit summary, and other health information.
Monitor vitals and meet health goals using weight management, activity, fitness, and sleeping tracking tools to track readings and watch for trend changes to share with the doctor.
Manage and view multiple family member’s health records under one account.


Please note that patients must have an existing healow Patient Portal account with their doctor’s office. Once downloaded and launched, the patient must log in using the username and password used to access the provider’s healow Patient Portal website to begin using the app. It will ask the user to create a pin and enable Face ID or Touch ID. Enabling either of these features will save the user from having to enter their login information every time they want to use the app.

Disclosure:
The Healow app utilizes the AccessibilityService API to enable multitasking features, like the floating Televisit appointment wait-time counter.

No data is collected or shared using the AccessibilityService API.
Updated on
Mar 17, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
210K reviews
Charles B
March 7, 2026
I rarely give this negative rating for anything. Despite starting out seemingly okay, there is no sign of any search functions for locations or providers. There are extremely log lists for both. There appear to be many questionable locations where the locations and addresses are followed by the wrong state names. The practitioner list seems better in that it is alphabetical by first name. However, even if one successfully finds the location or practitioner, neither can be selected!
3 people found this review helpful
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eClinicalWorks LLC
March 10, 2026
Thank you for your detailed feedback. We apologize for the challenges you've faced. We’re actively addressing these issues to enhance the user experience. Please contact us at [email protected] so we can assist you further.
Sharklette 555
March 1, 2026
Just OK. I have 3 different doctors using this app, tricky to go back and forth between the different practices. Not a great layout. When you get a new phone and download app, nowhere to simply log in with username and password. Wants practice code which I don't have since I've been using it for years or search for practice, which it cannot find correct location. Had to use a Miami location for a Plantation practice because my doctors name was in the list so now wrong address shows. Not a fan.
6 people found this review helpful
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eClinicalWorks LLC
March 2, 2026
Thank you for your feedback. We understand your concerns and are continuously working to improve the user experience, including navigation and login processes. For assistance with your account or resolving the location issue, please contact us at [email protected]. We're here to help make your experience better.
Cam Barth
November 16, 2025
It's literally unusable. I tried countless times to get this app to work, and without fail, I could not connect every single time. Now I'm getting charged 100s of dollars for appointments I missed when I was sitting in the video call waiting to be connected for 45 minutes after being 10 minutes early to the call. I couldn't connect due to no fault of my own, and I'm getting punished for it. would give 0/5 stars if possible. Customer service is also awful. Worst experience of my life.
340 people found this review helpful
Did you find this helpful?
eClinicalWorks LLC
November 17, 2025
We regret to learn about your experience. Please verify that your app is updated and check your internet connection. If the issues persist, feel free to reach out to [email protected] for assistance. For billing-related inquiries, we recommend contacting your doctor's office directly to resolve your concerns.

What’s new

A new app update is available with performance improvements, enhancements, and bug fixes for a smoother experience