Citizens Bank Mobile Banking

Name: Citizens Bank Mobile Banking
Availability: InStock
Rating: 4.769830226898193 (156078 reviews)
Author: Citizens Bank, N.A.

Citizens Bank, N.A.

4.8

156K reviews

1M+

Downloads

Everyone

About this app

Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.

Manage Accounts

- See up-to-date balances and account activity
- Freeze and unfreeze debit cards

Deposit Checks

- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET

Transfer Money

- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®

Pay Bills

- Manage all your bills in one place
- See payment history
- Add and pay any company

Plus, your finances are protected with the Citizens Bank Online Guarantee.®

DISCLOSURES:

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2026 Citizens Financial Group, Inc. All rights reserved. Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC

Updated on

Mar 4, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.8

152K reviews

Brock House

November 10, 2020

Not as good as the format of the old one. Also, your camera settings for check deposit could be calibrated better. I'm having trouble look back a few months ago right now. I never had that issue with the old software. Also, I haven't been able to withdraw the quantity of money that I have need from your ATMs multiple times in a row. 6 plus... I've been banking with you for 20 years now and would love to see you succeed but your company could definitely use some work.thankyou.idlovetohelp.

64 people found this review helpful

A Google user

May 1, 2019

I mostly use the app to deposit live checks, or to Simply review my balance and purchase history. Depositing live checks is a real pain. it does not give you control over when the shutter is pressed to take a picture of the check, and takes the picture automatically. and, it seems to take a picture of the check in the worst positions and at the worst times, so I end up spending 5 minutes on each side of the check trying to get an image clear enough to read , so that it does not get rejected.

22 people found this review helpful

Chrissy Malmin

April 22, 2024

The app is always down. I mean always. I've been trying to log on to see my account balances and transactions and pending for the last 2 days and I can't. It worked for me one time in the last week, because it was down earlier to. I tried 2 weeks ago to go on and it was also down. It's horrible and a simple app. Keybank and other banks I use never seem to have a issue. But citizens? Always. I need to pay my bills and see my money. This is getting ridiculous

96 people found this review helpful

What’s new

Thanks for using Citizens Mobile Banking! This latest version includes:

• Additional bug fixes and enhancements to improve overall client experience.

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