Hotels.com: Book Hotels & More
4.8star
971K reviews
50M+
Downloads
Editors' choice
Everyone
info
About this app
Find and book your perfect somewhere with the Hotels.com app.
GET REWARDED THROUGH OUR APP
- Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™*** and use this whenever you want and instantly save on your next trip.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.
FIND THE HOTEL THAT’S JUST RIGHT FOR YOU
- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long holiday, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels**.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organise your travel plans in one place. Save your favourite hotels, holiday rentals, resorts and more, and share these with friends and family.
- See the hotel or holiday rental location on a map and read verified guest reviews.
FAST, EASY, & SECURE BOOKING ON OUR APP
- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.
OUR APP IS YOUR PERFECT TRAVEL COMPANION
- Save your confirmation and access your hotel or holiday rental booking details anytime – even offline.
- Easily manage your hotel or holiday rental booking on the go.
- Contact us or the hotel or holiday rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.
*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.
***OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
The Hotels.com app uses information for analytics, personalisation, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://uk.hotels.com/customer_care/privacy.html.
GET REWARDED THROUGH OUR APP
- Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™*** and use this whenever you want and instantly save on your next trip.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.
FIND THE HOTEL THAT’S JUST RIGHT FOR YOU
- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long holiday, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels**.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organise your travel plans in one place. Save your favourite hotels, holiday rentals, resorts and more, and share these with friends and family.
- See the hotel or holiday rental location on a map and read verified guest reviews.
FAST, EASY, & SECURE BOOKING ON OUR APP
- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.
OUR APP IS YOUR PERFECT TRAVEL COMPANION
- Save your confirmation and access your hotel or holiday rental booking details anytime – even offline.
- Easily manage your hotel or holiday rental booking on the go.
- Contact us or the hotel or holiday rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.
*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.
***OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
The Hotels.com app uses information for analytics, personalisation, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://uk.hotels.com/customer_care/privacy.html.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
Ratings and reviews
4.8
944K reviews
Matthew Landen
- Flag inappropriate
20 December 2025
Booked through the app and when I got to the hotel they couldn't find my reservation. After 30 minutes of calling and trying to work through their online chat I was finally able to reach a person. They called the hotel and found my reservation under a name I'd never heard of. They semi-got it fixed, where they ended up charging me twice and saying one would be refunded in a few days... Not only frustrating, but makes me worry about my data on their platform
36 people found this review helpful
Hotels.com LP
20 December 2025
Hello, we’re sorry to hear about this issue with the Virtual Agent. We appreciate your feedback and will investigate. If you need support, since we can’t direct message on this platform, please visit us at service.hotels.com. When you select “Chat now”, you can connect with an experienced agent if needed.
Mitchell B
- Flag inappropriate
19 October 2025
App used to be excellent, but has gotten worse since a merger with Expedia. It currently is unusable, and requires you to prove you are not a bot that is in an endless loop that will not allow you to book. I've switched to a different app. I feel they care more about themselves, than their customers. Requiring a confusing puzzle to book a hotel is unacceptable. There are much better choices. I am not a bot!!!
51 people found this review helpful
Hotels.com LP
20 October 2025
Hi, thanks for letting us know, and sorry you experienced this. We’re looking into this issue and appreciate your feedback.
GW
- Flag inappropriate
25 November 2025
App no longer works! If I could rate this app ZERO stars I would. So thank you all so much for screwing up my vacation because I now cannot even access the app at all. It just makes me log in and then takes you to a page that announces one password for this plus VRBO and Expedia (which I frankly do not want) and then when you click Continue, it does nothing. Absolutely USELESS. I will be uninstalling unless this is fixed within 7 days. 😡
37 people found this review helpful
Hotels.com LP
25 November 2025
We’re sorry you’ve had such a frustrating experience. Unfortunately, we need additional details to be able to investigate this further – please reach out to our direct support channels at service.hotels.com with your feedback, so we can investigate and work to improve or address this issue. Thank you for letting us know.
What's new
We continue to update our app to help you find your perfect somewhere.
App support
About the developer
Expedia Group, Inc.
1111 Expedia Group Way W
Seattle, WA 98119
United States
+1 206-481-0560
